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Quick Start by Role

Pick the entry point that matches what you do. Each path is a short on-ramp into the parts of the guide that are most relevant to your day-to-day.

  • Field Tech — for techs in the van: logging hours, van stock, expenses, day-of issues.
  • Office Staff — for the office desk: customer intake, confirmations, invoicing, the customer lifecycle.
  • New to Massey — first week. Where things live, who does what, the systems you’ll touch.
  • Management — dashboards, payroll cycles, month-end, escalation paths.